Privacy Policy
Last updated: October 24, 2024. We take your privacy seriously. This policy outlines how Modly collects, uses, and protects your personal data in accordance with GDPR, CCPA, and other applicable regulations.
Information We Collect
To facilitate transactions and improve our marketplace, we collect several categories of data. This includes:
Account Information
Name, email address, phone number, profile picture, and password. We also collect business registration details for verified sellers.
Transaction Data
Order history, payment details (processed securely via Stripe), shipping addresses, tax information, and refund records.
Behavioral Data
Site interactions, search queries, browsing history, and engagement metrics used to personalize your experience and improve our algorithms.
Device & Technical Data
IP address, browser type, operating system, device identifiers, and cookies/local storage data used for authentication and security.
How We Use Your Information
We use the collected data to provide, maintain, and improve our marketplace services. This includes processing payments, fulfilling orders, communicating regarding purchases, and sending account-related notifications. We also use data to detect and prevent fraud, ensure security, and comply with legal obligations.
Additionally, we analyze usage patterns to optimize site performance and develop new features that benefit our community of creators and buyers. We never sell your personal data to third parties for their marketing purposes.
Data Sharing & Cookies
We value your privacy and limit data sharing to what is necessary.
Third-Party Service Providers: We share data only with trusted partners required to operate the platform, such as payment processors (Stripe), shipping carriers, and fraud prevention services. These providers are contractually obligated to protect your information.
Cookies & Tracking: We use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
Your Data Rights
Under the GDPR and CCPA, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability.
Access & Correction
You can request a copy of all data we hold about you and ask us to correct inaccurate information.
Deletion
You have the right to request the deletion of your personal data, subject to legal exceptions (e.g., where we need to retain data for legal compliance).
Portability
You can request that we provide your data in a structured, machine-readable format.
Opt-Out
You can unsubscribe from marketing communications at any time via the link in our emails or your account settings.
Data Retention & International Transfers
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This typically means we retain transaction data for 7 years for tax and accounting purposes.
Your data is processed and stored on servers located within the European Union and the United States. We ensure that any international transfers comply with strict data protection standards, including the EU-US Data Privacy Framework.
Children's Privacy
Modly is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.
Contact our Data Protection Officer
If you have questions about this policy, your data rights, or how we handle your information, please reach out to our DPO directly.