A marketplace you can trust.
100% Verified.
We use advanced AI and human oversight to protect buyers and sellers from fraud, counterfeits, and bad actors.
We invest heavily in
fraud detection.
Modly is built on a foundation of trust. We don't just host listings; we actively monitor transactions to ensure every interaction is secure.
Who is selling on Modly?
We require all sellers to pass a rigorous verification process before they can list a single item.
KYC & ID Verification
Every seller must submit a government-issued ID and proof of address. We use automated facial recognition to match the ID to the account holder.
Business Registration
For sellers operating as businesses, we verify tax ID numbers and business registration documents to ensure legitimacy.
Zero tolerance for
counterfeits.
Serial Number Scanning
High-value items are scanned against a global database of known serial numbers to prevent stolen goods from entering the ecosystem.
Supplier Vetting
We vet suppliers for compliance with international trade laws and quality standards before approving them as partners.
Quality Control
Random sampling of shipments is conducted to ensure products meet the descriptions provided by sellers.
Your money is safe.
If you don't receive your item or it's significantly not as described, Modly will step in to resolve the issue.
We hold funds in escrow until the buyer confirms delivery. If the seller fails to ship or the item is defective, you get a full refund.
How we handle reports.
We review every report within 24 hours. If a listing violates our policies, it is removed immediately.
24-Hour Response
Our Trust & Safety team reviews all reports within one business day.
Immediate Takedown
Illegal items, stolen goods, and clear counterfeits are removed instantly.
Appeal Process
Sellers can appeal a suspension within 7 days with supporting documentation.
What is not allowed.
Modly prohibits the sale of items that violate local, state, or federal laws.
- Illegal drugs and drug paraphernalia
- Stolen goods and fraudulently obtained items
- Weapons and firearms (unless licensed)
- Counterfeit goods and knock-offs
- Child exploitation material
- Copyrighted material without rights
Respectful interactions.
Harassment, hate speech, and scams are not tolerated. We foster a positive environment for all users.
Talk to the Trust Team.
Have a specific concern? Fill out the form below and we'll get back to you within 48 hours.